There are two options in the checkout process. Option one (1) is for just shipping charges and option two (2) allows you to pre-pay duties and taxes. If only shipping charges is selected, you may have to pay duties and taxes before retrieving the package. We do not reimburse any extra charges if option one (1) is chosen and will not refund any order unless returned back to us.

There are no free shipping options internationally at this time.

We do not reimburse any shipping costs or any other fees for returns.

We are not responsible for any international returns and all international returns follow the same procedures as domestic returns.

Most international orders are received between 8 and 14 business days after placing the order. Feel free to reach out to us if you have any questions about your order at hello@drmtlgy.com.